Win the Moment

Two nights ago, we held our annual State of the Union meeting for our Northern Vessel Coffee team. It was great to gather everyone in the room together. We shared laughs, enjoyed food, discussed friction points, and cast a vision for the year to come. In short, our 2026 strategy is boring: No major changes. No shiny objects. No distractions. We're simply going to lock in and endeavor to become more excellent at every aspect of our business.

The idea of "no shiny objects" came up a few times. In the past, we've always had some audacious idea in the works; something to look forward to. Some were massive successes, and others were epic failures. This year, however, there is no such shiny object.

I felt moved in the moment and shared something with the team. For me, there is something better than a shiny object: the moment. Every single person we have the privilege of serving creates a moment—a brief moment of their life for us to make a positive impact. A moment of encouragement. A moment of laughter. A moment of mourning. A moment of being seen. A moment of support. A moment of something.

My best advice and encouragement for the team is to "win the moment." Our team is blessed with the opportunity to create thousands of moments. Each offers the possibility for us to "win the moment." Not "win" in the sense of competition or achievement, but rather, making a difference for good. It's hard to fully explain what I mean, but a Google review came in yesterday that sums it up so beautifully:

"The best part of our day." Our team won the moment. They created something special out of what could have otherwise been a mere transaction. This person didn't merely buy coffee; they shared an experience.

Shiny objects are fun (and oftentimes euphoric), but choosing to win the moments of life is far more satiating and lasting than any of that. That's my encouragement today. Whatever you're doing today or this week, win the moment. The opportunities are right there in front of you; it only requires us to step into them.


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